Not long ago, i bought my dad a new Acer Aspire 5715Z-3A1G12Mi with product number LX.ALB0C.013, The laptop came with linpus linux that i replaced with UBUNTU since he only uses Mozilla firefox and Thunderbird, he does not appreciate Compize or the Vista AERO, so vanilla for dad.
Dad was so happy about this computer since he had to inherit my Core 2 Duo computers, but this was all brand new, and it read dual core so he thinks it is the same, anyway that is not the point.
New laptop for dad, dad is happy, until 2 weeks later when you had to press hard for the disconnected keyboard to connect again, you press somewhere around the letter R hard, then use the keyboard for a few more minutes and it gets busted again, Maybe i need to mention that since the first day, the middle of the keyboard was elevated and i noticed that but i thought it can’t hurt, so off we go to SCS (Acer dealership in Jordan), i come in with the receipt and they tell me, where did you buy this from, but eventually agree to fix it, i told the guy, i added more memory to this, and i actually took parts apart to access the keyboard and make sure it is the root cause, you are not allowed to change this, this voids your warante (And i know it does), this is supposed to be done by professionals, ok, i will pay for the new keyboard i said, and he said, we will see what happens, no further comments on any end.
they took the serial number, the gave me the receipt i presented, and they gave me a paper slip and said, We will call you as soon as we know anything, this was on 17 Jan 2009, today is 31 jan 2009 and still no word, that is 15 days later..
Anyway, i am really upset with acer, this is the second acer that breaks on me for no reason (Having 3HPs, 3 Toshibas, and a bunch more), i even have a compaq armada M700 P3 that still works (With the exception of the battery).
I will post the photos of the acer aspire 5715z in a gallery here. I got this laptop in 22 October 2008, it got busted on 9 November 2008, i took it to the dealership when i could on 17 January 2009 (When i found the time), and today is 31 Jan 2009, i will keep you posted once it comes back.